ANYONE UNDER THE AGE OF 18 IS NOT PERMITTED ENTRY INTO THE VENUE.

EVERY PERSON ENTERING O BEACH IBIZA MUST HAVE A VALID FORM OF PHOTOGRAPHIC IDENTIFICATION IN THE FORM OF EITHER A PASSPORT OR DRIVING LICENSE.

The management reserves the right to refuse admission to and/or eject any person appearing to be intoxicated, under the influence of drugs, or otherwise behaving dangerously or inappropriately. Please note NO refunds will be given under these circumstances.
To ensure safety, we reserve the right to conduct security searches of your person, clothing, bags and all other items on entry and exit and reserve the right to confiscate items which may cause danger or disruption to others.
Food and drink purchased elsewhere may not be consumed inside the day club, this also includes food and drink from the THB Ocean Beach Hotel.
Entry into the venue is at the manager’s discretion, any person refusing to comply with any regulation concerning public bathing or swimming will be asked to leave the premises.
Please note that SLR Cameras and unauthorised video cameras are not permitted at any time. If you wish to record inside please contact our marketing team at least a week in advance.
Selfie sticks are also not permitted.
By entering O Beach Ibiza, you consent to being photographed or filmed and you consent to resulting materials being used for commercial distribution, publication and O Beach communications, without payment or copyright.
Animals are not permitted in the venue.
We operate a no re-entry policy.
O Beach Ibiza operates a policy in which you can hire towels for use with us directly for a 10€ deposit and this will be returned to you are the end of the day, providing your return the towel and receipt. You cannot leave the venue with the towel in any circumstances, however if you have purchased a towel from our O Beach Boutique please retain the receipt as proof of purchase as you will be required to show this upon exit.

LOUNGER & BED / TABLE BOOKINGS

Clients who have booked Individual Sun Loungers are required to arrive before 2pm, after this time the bed will become available for re-sale, and we cannot guarantee your booking. If your Sun Lounger/s is/are no longer available due to your late arrival, this will be considered a “no show” and you may lose your deposit. After this time the area will become available for re-sale. If your area is no longer available due to your late arrival this will be considered a “no show” and you will lose your deposit.
All Garden Area Beds/Tables/Booths/Sofas and Sunset Roof Garden Area Beds/Tables/Booths/Cabanas/Sofas (excluding Individual Sun Loungers) must arrive before 3pm. Whereas all VIP Area Beds/Tables/Cabanas/Booths/Sofa bookings are required to arrive before 4pm. After this time the area will become available for re-sale. If your area is no longer available due to your late arrival this will be considered a “no show” and you will lose your deposit.
If guests notify us that they are running late, we can hold the reservation until for a maximum of 30 minutes – until 4pm – for Sunset Roof Garden Area and Garden Area bookings. For VIP bookings, we can also hold reservations for a maximum of 30 minutes – until 4:30pm. If guests are not here until this time we have the right to re-sell the reservation.
All guests across all areas of the venue can enjoy the use of their beds/tables/booths/cabanas/sofas/Loungers from 1PM. When reserving on the Sunset Roof Terrace, you will be upgraded to another area in the venue in the event of this area closing earlier than programmed. Closing times can range from 21.00h to 23.00h depending on the day and time of year
All Lounger, Bed and Table bookings at O Beach are based on a cover charge plus a minimum spend agreement. (This excludes Ibiza Spray events which have a champagne package included in the price that cannot be altered.)
The cover charge is the hire cost of the bed/table which includes entry to the venue.
The minimum spend is the minimum amount your party commits to spend that day on food and drink from the venue. If you do not reach your minimum spend during the hours of the event, you will not be refunded the difference and the remaining amount cannot be transferred to another booking or event.
To complete your reservation, a non-refundable deposit is required. The deposit is non-refundable under any circumstances including situations and events out of our control, but we will offer a change to a different date in the same year if you contact us at least 7 days prior to your original reservation date (subject to availability).
Any changes to new reservations made in 2024 must be made 7 days prior to the date of your reservation. If you contact us after this time, your deposit is non refundable or transferable.
Guests have the option at checkout to prepay for the booking in advance. This payment will include the 10% discretionary service charge. If this option is selected, the completed booking payment will be non-refundable, and the full payment will be subject to the ´deposit terms´.
On the day of the booking, guests will be required to pay the remaining balance, plus a discretionary 10% service charge which will be automatically added to the final bill.
In extreme cases the venue may change your specific bed booked to another bed or table.
The management has the right to alter or vary events due to events or circumstances beyond its control without being obliged to refund monies or exchange bookings.
By reserving two or more beds under the same booking order we are unable to split the cost of the bill on the day. The cost will be charged on one bill, to one table/bed.
No extra guests will be allowed to join the reservation.
Bed prices are subject to change during the season as per the Management’s discretion. In this instance, we are not obligated to reduce the price of any previously booked bed in the event that the price for other similar beds are reduced at a later time. We are also not obligated to notify clients to let them know of a change in price to other beds.
We reserve the right to change the price of any booki​ngs should any errors have been made on our website and/or at the time of making a booking with our reservations department.
We are unable to transfer bookings/deposits to our sister venues including Bam Bu Ku Ibiza.
Please be aware of your belongings inside the venue, as during your time at O Beach Ibiza we cannot be held responsible for any unattended alcohol or personal items.
O Beach Ibiza operates a policy in which you can hire towels for use with us directly for a 10 euro deposit and this will be returned to you at the end of the day, providing you return the towel and receipt. You cannot leave the venue with the towel in any circumstances, however if you have purchased a towel from our O Beach Boutique please retain the receipt as proof of purchase as you will be required to show this upon exit.
Please note that any purchased drinks tokens bought via our website or inside the venue are not redeemable on any minimum spend, lounger, bed or table booking.
Amex card payments will require valid photographic identification such as a passport or driving license unless it is operated with a chip and pin. For fraudulent reasons we will also require a photocopy of the card & ID.
No credit/debit card details will be held once the payment is processed and receipt signed on the day of the booking.
For the payment of your order(s) you will be redirected to the website of the payment processor. O Beach itself will have no financial information unless a manual booking is made with us via email.
Payment is always made via a secure connection, for more information please refer to the website of the payment processor. As we charge in the local currency of Euros, we are unable to specify the amount taken in other currencies your bank will determine this rate.
Due to Visa’s customer protection policies, we are unable to issue a refund directly to your credit card. You can contact your credit card issuer to request a chargeback. A chargeback is a process by which your credit card issuer reverses a charge on your account, effectively giving you a refund for the purchase. Your credit card issuer may have specific procedures that you will need to follow to request a chargeback, so it is a good idea to contact them for more information. Once your credit card issuer has received your request for a chargeback, they will begin an investigation and will work with the merchant (us) to resolve the dispute. If the investigation determines that you are entitled to a refund, the credit card issuer will issue a credit to your account for the disputed amount.